Get Help from Vidget - Vidget Support Center

Support Center

Welcome to the Vidget Support Center! We're here to ensure your experience with Vidget is smooth, enjoyable, and hassle-free.
Explore our resources, FAQs, and guides or reach out for personalized assistance.

Frequently Asked Questions

Find answers to common questions about Vidget purchases, products, and other concerns.

Payment

It is 100% secure. When you shop on Vidget, your personal information is encrypted in transit and your privacy is protected.

Yes. The one-month plan automatically renews, but you have the option to stop using it at any moment.

Yes. You can receive a refund if the software is not functional. We provide a money-back guarantee for 30 days.

The money is typically returned within 3–7 working days of the refund request being processed, however, the holidays may cause it to take longer.

Order

The license key will typically be sent within an hour to the email address you provided at checkout.

If you are unable to find the software license key email even in your inbox or spam folder, please contact us with the payment receipt and we will react as soon as possible.

If you accidentally purchased the same product twice and would like to keep one subscription, please get in touch with our support staff. Please provide a detailed description of the incident, and we will get back to you right away.

Registration & Upgrade

Your license type determines how many devices you can use. Before making a purchase, please carefully read the license plan on the order page.

There are several possible causes for the registration failure. If you were unable to register, please contact us with pertinent screenshots, and we will help you as soon as we can.

Provide your payment email or other order details and we will find and send you the full order information, including the license key.

Please get in touch with us if you need to upgrade your account; you will have to cover the cost difference between the two plans.

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